FRANKFORT, Ky. — Kentucky residents who are struggling to afford phone or internet service may qualify for a federal program that provides a monthly discount on their bill.

The Kentucky Public Service Commission is promoting the Federal Communications Commission’s Lifeline program during Digital Connectivity and Lifeline Awareness Week, Sept. 13-19.

Lifeline helps eligible low-income households pay for voice service, broadband internet or bundled phone and broadband service.

Under the program, eligible customers can receive:

• Up to $9.25 per month off broadband or bundled phone and broadband service.
• Up to $5.25 per month off voice-only service.
• Up to $34.25 per month for residents of qualifying Tribal lands.

The program is intended to help eligible residents stay connected to services such as health care, employment opportunities, family members, community resources and emergency services.

Eligibility is based either on household income or participation in certain public assistance programs.

Residents can apply online through the FCC's Lifeline application system, request an application by mail or download an application through the Lifeline program website. Residents can also contact a participating telecommunications provider for help applying.

More information about eligibility and the application process is available through Lifeline Support.

The PSC also operates a consumer hotline at 800-772-4636 for questions or problems involving utility service.